Montgomery College - Germantown Student Newspaper



MC Alert Training Now Provided to Public Safety Staff


Pictured: Public Safety Officer Matthew Stratton in the Safety and Security Office at the Germantown campus.

By Rachel Taylor

Since the false MC alert in early February, training about the system’s use, which uses Rave Mobile Safety’s software, has been provided to public safety staff monthly to help prevent another false alert from occurring.

Marcus Rosano, director of Media and Public Relations for Montgomery College, conducts the training sessions, which are held in person and intended for Public Safety staff. Rosano uses the software’s training mode to demonstrate ways it can be used in different scenarios, he said. The monthly training will continue indefinitely, as Rosano said he did not believe there was any reason to stop.

Although the Clery Act does not specify that colleges must use a platform like Rave Mobile Safety, the law requires colleges “to have some method, or channel, to distribute timely emergency messages,” according to Rosano. The Clery Act is “a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information,” according to the Department of Education.

Rave Mobile Safety’s software is used by 1400 institutes of higher education, according to their website. A committee at MC chose to use Rave Mobile Safety’s software through a procurement process. The previous system was outdated, and the college updated MC Alert with the Rave Mobile Safety software last September.

When reached by phone, a sales representative for Rave Mobile Safety said he was not entirely sure about how the company keeps track of false alerts sent using their software. He said the matter was not his department and referred to upper management. He also said the software has safeguards built into it to prevent false alerts, including a chance to review messages before sending them.

The current MC Alert system requires people to manually register their phone numbers online to receive alerts via text message, although alerts are sent out to MC email addresses by default. Currently, over ten thousand phone numbers have been registered, Rosano said. After events like the gas leak in Germantown and weather-related closings, there have been spikes in the number of people registering their phone numbers, he said.

Shani Smith, a student employee in the Office of Student Life, said her phone number is registered, but she “didn’t even get the text,” she said regarding the false alert. She did receive the later message saying the alert was mistaken.

Because she did not get the first alert, even though it was false, she said she is “not that confident” in the MC Alert system. Despite the monthly training sessions that now occur, Smith said she was not aware of any steps the college has taken to prevent another false alert. She also said she did not know what the process of sending an MC Alert is like.

Throughout the month of March, Shawn Harrison, the college’s director of Public Safety and Emergency Management, has held a series of discussions about public safety on all three campuses. According to an email from MC Communications, topics covered in these discussions included hybrid police forces and the importance of protecting students at MC.

Two final discussions are planned for April, according to the Office of Public Safety and Emergency Management webpage.

On the morning of April 5, Montgomery County, along with other local jurisdictions, will test the national Wireless Emergency Alerts system, according to a press release from the county. The test will cause phones to vibrate and make a loud noise.

View Comments (3)
Donate to THE GLOBE

Your donation will support the student journalists of Montgomery College, Germantown Campus. Your contribution will allow us to purchase equipment and cover our annual website hosting costs.

More to Discover
Donate to THE GLOBE

Comments (3)

All The Globe Picks Reader Picks Sort: Newest

Your email address will not be published. Required fields are marked *

  • G

    golden goose sneakersAug 16, 2020 at 10:07 pm

    My husband and i have been absolutely satisfied when Raymond could deal with his studies using the ideas he got while using the web site. It’s not at all simplistic to just continually be making a gift of secrets and techniques which many people may have been trying to sell. And now we already know we need the website owner to thank for this. The entire explanations you’ve made, the straightforward site navigation, the friendships you can give support to create – it is most wonderful, and it’s facilitating our son in addition to us do think the content is fun, which is quite pressing. Thanks for all!

  • C

    calvin klein outletAug 14, 2020 at 4:48 pm

    My spouse and i felt really glad when Louis could finish off his inquiry while using the precious recommendations he received through your web page. It’s not at all simplistic just to be giving away tricks which often men and women could have been making money from. And now we do understand we now have the blog owner to give thanks to for that. These illustrations you’ve made, the easy website menu, the friendships you can help to engender – it’s got mostly fantastic, and it’s making our son and the family imagine that that concept is cool, and that is extraordinarily indispensable. Thank you for the whole lot!

  • A

    air maxAug 12, 2020 at 1:12 am

    I wanted to compose you that very small remark so as to thank you once again for your personal pretty tricks you have shared above. It’s quite incredibly generous with you to grant without restraint all many individuals would have offered for sale as an e-book in order to make some money for themselves, notably since you could possibly have done it in case you desired. The creative ideas in addition worked to be a good way to fully grasp the rest have the identical keenness much like my personal own to grasp a little more when considering this problem. I am certain there are thousands of more enjoyable periods in the future for individuals that scan your site.

Activate Search
MC Alert Training Now Provided to Public Safety Staff